Lay summary
This project aims to improve how hospitals manage their limited surgical resources to better meet the growing demands of patients. Currently, hospitals face challenges such as limited resources, long waiting lists, and staff burnout. This study looks beyond the usual hospital team to include patients, their whānau, and community members in the planning process. By considering cultural, social, and economic factors, the project seeks to understand how these wider groups can influence the efficiency and effectiveness of surgical services. The goal is to develop new strategies that include these overlooked stakeholders, aiming to reduce surgery delays and cancellations, improve access to services, and ensure fair treatment for all. This approach could lead to better surgical outcomes and more equitable healthcare.