Lay summary
This is a review of the New Zealand District Health Board policies about translation services, with a focus on Pacific. The aim of this project is to examine the availability of interpretation services for Pacific peoples accessing healthcare in New Zealand. To achieve this aim, this study will submit an Official Information Request to the 20 District Health Boards in New Zealand, and use the data to analyse translation services within each District Health Board and the process/guidelines to providing this service. The study will also heavily focus on its service for Pacific peoples, identifying which languages are covered by the services and whether there are enough Pacific interpreters relative to the amount of Pacific people living in the region. This will provide information about necessary improvements needed in the healthcare service for Pacific peoples who deserve high quality service, and also an opportunity for further research with Pacific patients.