Lay summary
This study will explore the specific needs of Aotearoa New Zealand’s older adults who cannot afford to pay for care, with the guidance from successful projects that examined the social and economic impact of co-ordination for people living with complex conditions, realising that increasingly, care must consider individual, social, family and cultural connections. Using ecological systems theory and developmental social ecologies, the aim of this work will be to identify factors that could be best managed through a central point of co-ordination or navigation that optimises the culturally and socially appropriate care and wellbeing of older people, while also adopting ways to best use existing system-wide resources. We aim to provide funding providers with information that draws on both economic and non-economic evidence, that should be considered in the decision-making process for true person centric care to be actualised.