Palliative care service delivery is aimed at improving the quality of life of individuals with life-limiting illnesses. Traditional, palliative care delivery models focus on hospital care and long-term care organisations such as hospice providers that may also offer community-based programs. While advocacy for community-based palliative care models has gained support over the years, it has not been widely incorporated into existing models of care. Hospice West Auckland is a registered charitable trust founded in 1985 to provide support and specialist palliative care services to West Aucklanders experiencing a terminal or life-limiting illness. The organisation is committed to improving its care model by exploring feasible and sustainable community-based services. This activation grant will allow researchers to work with Hospice West Auckland to develop community relationships, conduct needs assessment and set research priorities. The grant will help inform the development of a community-informed palliative care service delivery research project.